Video Relay Service App. The national relay service (nrs) is a government initiative that allows people who are deaf, hard of hearing and/or have a speech impairment to make and receive phone calls. To make a video relay call, open the app and select video relay (sign using auslan) from the select your call.
The launch of video relay on the new nrs app will take place in the coming months. From 1 february 2021, you will experience changes to the way you use and access nz’s relay services. If you already have the app installed on your device, make sure you have the most up to date version downloaded.
Whereas webcaptel service is for people with hearing loss, ip relay service connects people who are deaf, hard of hearing, deaf/blind or have a speech disability.
Additional features for both internet relay and speak and listen the app provides additional benefits or features that are only available. You need to have a good broadband connection of course. Vrs enables a deaf or hard of hearing person to make and receive telephone calls through a. If you already have the app installed on your device, make sure you have the most up to date version downloaded.