Ups Guaranteed Service Refund Canada. Additional information including fuel surcharges, holiday schedules and information for processing your ups freight shipment. Guarantee is available on shipments moving between all direct points in the continental u.s.
Shipments, commercial and residential, to all 50 states. What is a ups guaranteed service refund (gsr)? Although the mandate looks straight forward, the ups refund recovery process is quite complex.
2 international transportation and delivery is provided.
The ups guaranteed service refund (gsr) is a clause that is part of the shipping contract and stipulates that ups will refund 100% of shipping charges if parcel delivery is delayed by even 60 seconds except in exceptional circumstances (natural disasters, weather delays, etc). Ups guarantees service refunds for selected services such as ups ground, ups worldwide express, ups next day air, etc. Application and voucher for refund of postage. You may request a refund or credit of your shipping charges if we miss our published (or quoted, as in the case of fedex sameday ®) delivery time by even 60 seconds.