Service Advisor Job Description Automotive. How to be a good service advisor: Writing a great service advisor resume is an important step in your job search journey.
The automotive service advisor acts as the bridge between the customer and the mechanic. The service advisor communicates with customers to determine their vehicular problems and the repair timeline and provides the technicians with accurate repair descriptions about the. Make sure to add requirements, benefits, and perks specific to the role and your company.
Ascertain reason for customer visit through verbal interview and visual assessment of vehicle.
In an increasingly competitive environment, providing superior customer service is the name of the game, and auto service advisors are playing an increasingly important role in the automotive repair industry. A good job description helps ensure that the most qualified service advisors will apply for the position. When writing your resume, be sure to reference the job description and highlight any skills, awards and certifications that match with the requirements. They are responsible for working with customers to determine their vehicle problems and working with technicians to convey the customers' concerns.