Salesforce Service Cloud Tutorial. It is an integrated crm platform that provides a single shared view of each customer for all the departments within an organization, such as marketing, sales, commerce, and service. Once you get to know the service cloud, you can customize it to look more like what you saw in the introduction.
That’s because we wanted to show you how awesome the service cloud can look after you customize it. Users may wonder what salesforce can do in the community cloud. Astrea's guide to your salesforce journey learn to use the power of salesforce how.
The consultant has experience designing solutions using the service cloud functionality and can lead the implementation of these solutions w ithin a customer organization.
Salesforce service cloud has equipped with services like lightning console, live messaging, omni routing, field service lightning, service wave analytic's, social customer service, etc. This tutorial will explain one of the services i.e. In this salesforce tutorial we are going to discuss about salesforce administration tutorials and salesforce developer tutorials. Salesforce as paas (platform as a service):