Salesforce Service Cloud Certification. Applicable to the services branded as sales cloud, service cloud, community cloud, chatter, lightning platform including force.com, salesforce private connect, iot explorer including iot plus, site.com, database.com, einstein analytics including einstein discovery, wdc, messaging, financial services cloud, health cloud, sustainability cloud, consumer goods cloud, manufacturing cloud, emergency. The service cloud study guide will help you focus on the key points you need to know to pass the exam.
And to help others also pass, i have compile a list of tips and resources i found beneficial to passing the salesforce service cloud consultant. The service cloud study guide will help you focus on the key points you need to know to pass the exam. A salesforce certified service cloud consultant designs and deploys solutions that support customer business processes and requirements using salesforce applications.
Applicable to the services branded as sales cloud, service cloud, community cloud, chatter, lightning platform including force.com, salesforce private connect, iot explorer including iot plus, site.com, database.com, einstein analytics including einstein discovery, wdc, messaging, financial services cloud, health cloud, sustainability cloud, consumer goods cloud, manufacturing cloud, emergency.
The salesforce service cloud consultant certification demonstrates that you can implement the salesforce lightning service console, design service solutions on the salesforce platform, and can implement omnichannel, create macros, and create custom apps to deliver world class service as a service cloud consultant. The salesforce service cloud certification is a credential developed for salesforce professionals who have experience in implementing service cloud solutions on the salesforce platform and are looking to verify their expertise. So with this in mind, i recently sat the salesforce service cloud consultant certification exam (that is a mouthful!) happily, i can report back, that i passed! This exam zones into salesforce’s second most popular product, diving deep into all the features that make up the service cloud.