Bad Customer Service Stories. Your worst customer service horror stories. When they’re great, we tell others.
This bad customer service story took place in a bookstore. This one, however, stands out in the litany of horrible customer service on airlines. These 9 horrible customer support stories illustrate just the opposite of great service!
So she asked a fellow employee to take her position behind the customer service counter, and she spent two hours guiding the customer (lovingly nicknamed “mr.
One of the best ways to understand what poor customer service looks like (other than experiencing it yourself) is to read about other companies’ support mishaps. 7 stories and examples of bad customer service 1. What is bad customer service? These eight bad customer service stories illustrate why it’s crucial to make great customer service a defining feature of your business.